User

Audrey Krinke

Member since
Total activity 47
Last activity
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Subscriptions 24

Activity overview

Latest activity by Audrey Krinke

  • Audrey Krinke created an article,

    What is Multi-Factor Authentication (MFA)?

    MFA adds an extra layer of security that requires users to provide two or more forms of verification.  Typically, this involves something the user knows (like a password) combined with something th...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 58 votes
  • Audrey Krinke created an article,

    How do I verify my account?

    When you create an account or log in for the first time, we'll need to verify your email. We'll send a code to the email or phone number you provided, and you'll have to enter that code to access y...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Audrey Krinke created an article,

    How do I reset my Xvoucher account password?

    If you have forgotten or need to reset your password, you can find a link to reset it at our login page.   Enter your email address in the box on the first screen and click “continue” On the nex...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    Can I get a report of Candidate Exam Results?

    Xvoucher does not receive Exam Results from the testing provider. Customer Administrators have visibility into which vouchers have been Issued (Assigned), Registered for an exam, and Delivered (Com...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    How do I resend a voucher email to my candidates?

    Here's how to resend the voucher email to your candidate from your Customer Admin account: First, have your candidate check their spam folder to ensure their email didn't land in that inbox. Log i...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    How long will it take to receive vouchers after an order is placed?

    When Xvoucher receives your funds, the vouchers will be released to your account.  If you're paying via Credit Card: Vouchers are typically deposited immediately after the transaction.  If you'...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    Xvoucher India FAQ

    Xvoucher opened a new subsidiary in India on 26 September 2023. We are excited for this significant step in our company’s global presence.  This development enables us to serve you better by bringi...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    How can I Create A Quote?

    Through the Xvoucher platform, you will be able to create a quote for your finance department. If you or your organization requires a quote, one can be generated by logging into your Customer accou...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    What languages are supported in Xvoucher?

    Xvoucher Currently offers multi-language support in English, Japanese, Korean, and Simplified Chinese.  To change the language associated with your Xvoucher account during your session: Log into y...

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Audrey Krinke created an article,

    Can vouchers be returned, exchanged, or refunded?

    No. All sales are final. Returns, Exchanges, and refunds are not accepted. You can review Xvoucher's Voucher Policy Here.  

    • Audrey Krinke
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes