Reporting: What does the Candidate Exam Voucher Report show?

Christine Avery
Christine Avery
  • Updated

An AWS customer administrator can view tracking details for Pearson VUE voucher codes.  

Navigate to Track > Candidate > Exam Voucher

Search Filters: 

You can use any of the search filters to narrow down the results displayed in your report. When you have selected a filter click the ‘Get Report’ button to load the Candidate Exam Voucher Report.

Note: You can also click ‘Get Report’ without filling in any of the filters to pull an unfiltered report.

 

Definitions:

Candidate Email

The email address of the candidate/end-user assigned the voucher.

Assigned Date

The date on which the item was distributed to the Candidate.

Order Date

The date the voucher order was approved. (payment received by Xvoucher)

Event Date

The date the exam is scheduled by the Candidate. If the voucher is not currently associated with a scheduled event this field will be empty. Vouchers with no event date will not appear if a filter is applied to this column.

Registration Date

The date on which the Candidate used the voucher to register for an exam. If the voucher has not been used to register this field will be empty. Vouchers with no registration date will not appear if a filter is applied to this column.

Current State

Every voucher has a state. Select the state(s) you would like to appear. Current State definitions are listed below.

Current State:

Filter your report on the current state of the voucher.

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Issued

A Candidate has been issued a voucher but has not registered for the exam

Issued (Legacy)

PSI and Pearson VUE vouchers issued prior to enhanced reporting capabilities (this status will not update)

Registered

The Candidate is currently registered for an exam

Issued (Registration Canceled)

Voucher registration was canceled; the voucher can be used to reschedule

Issued (Event Canceled)

The exam was canceled; the voucher may be used to reschedule

Issued (Event Missed)

The Candidate did not show up for the exam; the voucher can be used to reschedule

Used (Registration Canceled)

Voucher registration was canceled; the voucher cannot be used to reschedule

Used (No Show)

The Candidate did not show for the exam; the voucher cannot be used to reschedule

Used (Event Canceled)

The event was canceled; voucher cannot be used to reschedule

Delivered

The exam was delivered

 

Note: 

For All (PSI and Pearson) Vouchers: Orders placed prior to 01/14/2021 will have ‘Issued (Legacy)’.

For All (PSI and Pearson) Vouchers: Orders placed on or after to 01/14/2021 will start with “Issued” and then update based on activity

Column Descriptions:

When you click "Get Report" you will be able to view the details associated with each voucher. The description of those columns is below. 

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Voucher Code

Exam voucher code used to register for an exam.

Current State

The voucher status at the time the report was generated. Current State definitions. (anchor)

First Name

First name of the Candidate to whom the voucher is issued.

Last Name

Last name of the Candidate to whom the voucher is issued.

Email

The email address of the Candidate to whom the voucher is issued.

Assigned Date

The date on which the item was distributed to the Candidate.

Voucher Issued

The date on which the Candidate received the voucher. Most commonly this will be the same date as the assigned date. When the Candidate is assigned a Choose Your Provider voucher, the voucher is not issued until the Candidate makes a choice.

Item

Name of the product that was purchased and distributed to the Candidate. In the case of the Choose Your Provider, this will be the name of the product that the Candidate chose.

Order Id

The invoice number associated with the voucher.

Order Date

The date on which the order associated with the voucher was approved (typically the date payment is received).

Registration Date

The date on which the Candidate used the voucher to register for an exam. If the voucher has not been used to register this field will be empty. Vouchers with no registration date will not appear if a filter is applied to this column.

Consumed Date

The date the voucher is considered used.
When is a voucher considered consumed?
  • Delivered: The Candidate took the exam
  • Used (Registration Canceled): Registration was canceled; voucher cannot be used to reschedule
  • Used (Event Canceled): Candidate did not show for the exam; voucher cannot be used to reschedule
  • Used (No Show): Candidate did not show for the exam; voucher cannot be used to reschedule
  • Expired: The voucher has expired and may no longer be used

Event Date

The date of the exam for which the voucher was used to register.

Expiration Date

The date on which the voucher expires and is no longer valid.

Site ID

The unique identifier for the site of the voucher redemption. This ID is determined by Pearson VUE or PSI.

Selected Product

This is the exam for which the voucher has been redeemed.

Unit Price

The list (undiscounted) price of the voucher.

Currency

The currency used for payment on the order associated with this voucher

Discount

The discount that the Candidate will receive at the time of redemption.

Xvoucher

Unique ID in the Xvoucher system for a product purchased and distributed to the Candidate.

Beginning August 19, 2022, at the direction of AWS, Xvoucher will no longer sell PSI exam vouchers, or Choose Your Provider vouchers, for the AWS Certification Program. Pearson VUE exam vouchers will continue to be available for purchase. Exam vouchers purchased prior to 19 August 2022 will still be redeemable for AWS Certification Exams. Specific details are forthcoming and will be provided by AWS on the following webpage: https://aws.amazon.com/certification/bulk-voucher/

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