How do I reset my Xvoucher account password?

If you have forgotten or need to reset your password, you can find a link to reset it at our login page.  

1. 1. Enter your email address in the box on the first screen and click “continue”
   2. On the next page, click on the forgot password link.  If you are a recognized user a code will be sent to your email to continue the process.
   3. Enter the code sent to your email address
   4. Enter a new password and confirm your password. 
   5. Success! You have reset your password

General Password Rules - Passwords must include: 

1. • Contains at least 10 Characters
   • Contains both lower (a-z) and upper case letters (A-Z)
   • Contains at least one number (0-9)
   • Contains at least one special character (! @ # $ ^ & * [ } .)

If you've requested a Password Reset and are not receiving the emails, please contact Xvoucher Support for assistance.

Temporary Password

If you have an existing account with Xvoucher, you will be emailed a temporary password.  

1. 1. Enter your email on the Xvoucher login page
   2. Locate the temporary password notification in your email inbox. The email will come from noreply@xvoucher.com. 
   3. Enter in your temporary password 
   4. Set a new password for your account. 

If you don't receive the email containing your temporary password, please click the link on the page to request a new code be sent to you. If you continue to not receive the temporary password, please ensure noreply@xvoucher.com is whitelisted. 

If you still don't receive the email after requesting it again, please contact Xvoucher Support.