How do I resend a voucher email to my candidates?

Here's how to resend the voucher email to your candidate from your Customer Admin account:

1. First, have your candidate check their spam folder to ensure their email didn't land in that inbox.
2. Log into your Xvoucher Customer account and use the resend functionality to resend the email. 
3. Click on the Track tab in your customer portal.
4. Select Inventory > Detail
   1. If you are utilizing the Standard Customer portal navigate to Manage > Inventory
5. Click the box to select Show More Details
   
6. Use the filters to filter by candidate email or scroll down until you find the candidate you would like to resend the email to.
7. Scroll to the right and click the RESEND button. 
   

• How do I resend a voucher email to my candidates? 2.webp10 KB
• How do I resend a voucher email to my candidates? 1.webp6 KB