These common email address issues can cause an email to be invalid in the Xvoucher system. Please review this list if you are having an issue with an email within the Xvoucher platform.
A valid e-mail address is an address composed of two parts, a username, and a domain name, in the following form: username@domain.extension
Common Mistakes
- There is a space in the email address email
- Example student lastname@mail.com
- There is a space in the field where you entered the email, either before or after the address.
- The domain is missing
- Example studentlastname.com
- The extension is missing (ie .com, .edu)
- Example students@mail
Please review the email address that was entered and make sure it meets the criteria for a valid email address.
If you have any additional questions, submit a ticket to our Support team.