AWS vouchers purchased after 1 November 2023 will automatically convert 90 days after an order is placed if not claimed by a candidate.
Once purchased, your AWS Xvouchers will remain as Available in your inventory for 90 days, after which time they will be automatically Converted/Claimed to the candidate they've been assigned to.
- For the first 90 days after purchase, until the voucher is claimed by the candidate, you have the ability to unassign the Xvoucher and assign it to someone else.
- After 90 days from the date of purchase, when you assign a voucher, the candidate is no longer required to login to claim/convert their voucher code as the system will auto convert the voucher on behalf of the candidate.
- If the candidate does not claim the Xvoucher, the Xvoucher system will automatically convert the Xvoucher to a Pearson VUE voucher code and email the Pearson VUE voucher to the candidate.
If you choose not to assign the Xvouchers to candidates within 90 days of the order date, these Xvouchers will automatically be converted to Pearson VUE vouchers which will have approximately a year of expiration. You may still assign these Pearson VUE exam vouchers to candidates after conversion. Please note that Pearson VUE voucher expiration dates are final and cannot be extended under any circumstance.
What about vouchers purchased before 31 October?
If you purchased AWS Certification exam vouchers between 1 August 2022 and 31 October 2023, you will have until 31 October 2024 to assign this voucher. If a voucher is not assigned by this date, it will be automatically converted to a Pearson VUE voucher.
How does a Candidate convert their Xvoucher manually?
When an Xvoucher is assigned to a candidate the candidate will recieve an email with a link to log into their Xvoucher account. Once they login to Xvoucher they will then need to click on the product on their dashboard and click the green 'Go' button to access their Pearson VUE voucher code and instructions on taking their exam. Candidate Instructions can be found here.