An AWS Customer administrator can view voucher details for each voucher purchased through Xvoucher.
Enterprise customers can access this report by navigating to Track > Inventory.
To learn more about the Inventory Detail Report, please review the definitions below.
Column Definitions:
Action |
Any applicable action for the Xvoucher will appear here. See below for definitions of each action. |
Status |
The status of the Xvoucher will appear here. See below for definitions of each term. |
Order |
The order the Xvoucher is from |
Order Date |
The date on which the order associated with the Xvoucher was approved (typically the date payment is received). |
Kit |
Name of the product that was purchased and distributed to the Candidate. |
Xvoucher Number |
Unique ID in the Xvoucher system for a product purchased and distributed to the Candidate. |
Candidate Email |
The email address of the Candidate to whom the voucher is issued. |
Expiration Date |
The date on which the Xvoucher expires and is no longer valid. Typically 12 months from the purchase date. The Xvoucher must be assigned and converted before this date. |
Action Definitions:
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Status Definitions:
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Show More Details
If you check the Show More Details box, more columns will appear in the report.
Candidate Email |
The email address of the Candidate if the Xvoucher is assigned. |
Candidate Name |
The first and last name of the Candidate if the Xvoucher is assigned |
Sold Unit Price |
The list (undiscounted) price of the voucher. |
Currency |
The currency used for payment on the order associated with this voucher. |
Manager |
The name of the Customer or Branch by which the Xvoucher is owned |
Manager Role |
The Role (Branch or Customer) by which the Xvoucher is owned |
Date Assigned |
The date the Xvoucher was assigned to a candidate |
Date Converted |
The date the Xvoucher was converted. |
Resend Email |
If applicable, a "Resend" button will appear here. This will resend the Xvoucher email to the candidate. |
How do I find Unassigned vouchers that are expiring soon?
In the dropdown box, choose Unused Xvouchers. This will show you only vouchers that have not yet been assigned. The Expiration Date column is the last one to the right. You can enter any date in the Expiration Date filter field. You can also export this report by clicking the Excel icon next to the dropdown menu and use Excel filters to compile your data. |
How do I find Assigned but Unconverted vouchers that are expiring soon?
In the dropdown box, choose Assigned Xvouchers (not converted). This will show you only vouchers that have been assigned to candidates, but the candidate has not yet received the Supplier Voucher Code. The Expiration Date column is the last one to the right. You can enter any date in the Expiration Date filter field. You can also export this report by clicking the Excel icon next to the dropdown menu and use Excel filters to compile your data. |
How do I resend the voucher email to a candidate?
If an Xvoucher has been assigned, but the candidate either did not receive the email or has misplaced their email, you have the ability to resend the voucher email to them. Check the "Show More Details" checkbox at the top of the report, then scroll all the way to the right. If applicable, a "Resend" button will appear here. Click this button to resend the email.