How to toggle between my Xvoucher account types?

Sara Baaker
Sara Baaker
  • Updated

As an Xvoucher user, you may have access to more than one account. You may have both a Customer account and a Candidate account, or you may have multiple Customer accounts.

To toggle between these accounts, please follow these steps: 

  1. Click on the account name in the upper right. 
  2. If applicable, choose the type of account first (Customer, Branch, or Candidate)
  3. If applicable, choose the correct account name from the dropdown menu

 

Why do I have more than one Xvoucher account?

  • You may have needed to create a new account for a new legal entity if your organization requires different addresses to be displayed on invoices.
  • You may have needed to create a new account to support a new currency, as each Customer account may only have one currency associated with it. 
  • You may have a Customer account and also a Branch account where another Customer allocated vouchers to you to distribute.
  • You may have both a Candidate account with a voucher assigned to you as well as a Customer account where you can distribute vouchers. 

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